By now you know that I love Gretchen Rubin's Happiness Project weblog. Here's a tip for you. Read this article. Gretchen talks about seeing Gilda Radner and Gene Wilder in a drugstore in NYC. She was surprised to see that they were talking in very serious tones. It was right about the time that Gilda was dealing with her cancer diagnosis. Gretchen gives a convincing argument for not judging people by the way they are acting at the moment. You never know what they are dealing with. Take a minute and read her article. Share it with your team, too. It may help you give the next grumpy patient you encounter the benefit of the doubt. 
By now you know that I love Gretchen Rubin's Happiness Project weblog. Here's a tip for you. Read this article. Gretchen talks about seeing Gilda Radner and Gene Wilder in a drugstore in NYC. She was surprised to see that they were talking in very serious tones. It was right about the time that Gilda was dealing with her cancer diagnosis. Gretchen gives a convincing argument for not judging people by the way they are acting at the moment. You never know what they are dealing with. Take a minute and read her article. Share it with your team, too. It may help you give the next grumpy patient you encounter the benefit of the doubt. 
