We block out at least 90 minutes on our schedule for a new patient. Therefore, when a new patient is a "no show" for an appointment, it leaves a big hole in the schedule and an immediate concern for the well-being of the "no show".
Today's scheduled new patient was thoughtful enough to call to let us know that he would not be able to keep the appointment. He was in the process of being arrested by the police.
Today's scheduled new patient was thoughtful enough to call to let us know that he would not be able to keep the appointment. He was in the process of being arrested by the police.