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Our Trip to Advanced Bionics - Part 2

Posted Jul 02 2009 6:00pm

One of the things that was so fascinating about Advanced Bionics was that much of the production work was done by hand.  We watched each person as they created the internal pieces and slowly took each wire under microscopes and soldered them down.  

As the internal pieces moved down the line, each person's work was check by the person after them to ensure the highest quality standards.  They told us that their rate of production without errors (there was a technical term for this) was amazingly high for hand work, even rivaling automated production. 

The AB Director of Manufacturing, went through every step of the production process with us.  You could tell this guy had a lot of passion for the manufacturing process, for his employees and for the end-user.   He even told us a story about another customer and got a little weepy.   It was clear he was in the business for the right reasons and really wanted to make the best product that was absolutely possible.  He was so excited about all the new innovations they were working on. 

We now also finally understand what the manufacturing issue was with their Vendor B problem and saw the steps they have taken to both remedy the issue (they don't use Vendor B anymore and Vendor A manufactures their product differently) and then emerge as a better company with more risk assessment at every level.  This discussion was very reassuring. 

Lily did receive AB's new Melody the Monkey.   She is so cute and has bilateral cochlear implants, something Lily instantly related to.   Melody is just Lily's size and comes with a pink summer outfit. 

When we left AB in our rental car, Lily insisted that we put on Melody's seatbelt.   The traffic in and around LA was overwhelming.  Made me thankful we live in Nebraska where the streets are wide and the traffic is only heavy in our rush 30 minutes. 

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