Linda Zdanowicz Patient Expert

California
I want to help dental professionals continuously improve the culture of their practice and inspire... Full Bio
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Check out this article in the Ne ... by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Check out this article in the New York Times http://www.nytimes.com/2009/11/17/health/17brod.html?_r=1 Read on »
Bully by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health When you read the word bully, who do you think of? We've all had a bully in our life, whether we realize it or not. Bullying can be as obvious as name-calling or intimidatio ... Read on »
The Dignity Of Discretion by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health A reader commented on a post I wrote recently. She said that she just went to work in a dental office at the front desk. She was surprised, and I think dismayed, at the amou ... Read on »
Where Are All The Normal People Hiding? by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health If you've ever interviewed for an opening in your practice, I'm sure this thought has entered your mind. I am currently interviewing for a roving office assistant and I am di ... Read on »
A Culture of Nobility by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health "So long as we live among men, let us cherish humanity." ~Andre Gide~How often do we look at other and notice their flaws? It's so easy to see the sour look on a g ... Read on »
Talk Is Useless by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Everyone can talk, people do it all the time. Everyone's talking, but who's communicating? Think about it, dentists hire consultants and pay them a lot of money to talk at t ... Read on »
Leading Through Disappointment by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health I think the biggest challenge in managing a dental practice is hiring, training and keeping good staff. It's as precarious a task as building a house of cards. Pull one card ... Read on »
Are You Holding Back? by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Disclaimer: This is a totally gratuitous, possibly a little boastful post. I have it made, as do my co-workers. We have an amazingly kind, fun, optimistic, totally wonderful ... Read on »
What Are You Going To Do Tomorrow? by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Are you going to do the same old thing, or are you going to dare to do one thing differently? I say dare, because making any change comes with baggage. First, you have to be ... Read on »
Joy Rising by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health How cool is that? I can't watch this video without smiling and wishing I had been there. I'm probably the world's worst, yet most persistent dancer. I would have loved it. I ... Read on »
I'm So Happy To See You! by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Do you make your staff feel like that when they arrive in the morning? Chances are you don't. I don't think I really do, consistently. This is what usually happens: I'm us ... Read on »
Do You Really Know How To Lead? Really?? by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Leadership is an interesting concept. I call it a concept because there are really no set rules about how to lead. There are no real leadership schools, because it's somethi ... Read on »
Valuocity by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health I just finished reading Valuocity by Dr. Marc Cooper. I will be published soon and I'll include ordering info at the end of this review because I think you'll ... Read on »
Mom, Dad, and the Kids by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Do you ever feel like that in your practice? Mom and Dad are the dentist and office manager and everyone else waits for them to tell them where they're going next. The probl ... Read on »
Hygiene Anxiety by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health It seems like the economy is really starting to have an impact on hygienists in some practices. More and more resumes come in for hygienists and I see more posts on Dental ... Read on »
Listening by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health I'm involved in Marc Cooper's Mastery of Office Management Program and our homework for the last two weeks has been listening. I am amazed at how hard it is for me to tu ... Read on »
Don't Mommy Me by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health As I've said, I'm takingDr. Marc Cooper'sMastery of Management course, and we had our second phone session on Wednesday evening. These phone calls last one hour and they ... Read on »
The Way You Make Me Feel by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health I've been writing about my favorite restaurants, and what makes them so great, quite a bit lately. Now I want to write about one of my favorite shops. Rabbit & Compa ... Read on »
Thoughtfulness by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health This is a picture that was taken of my daughter, Kim, and me last night. You may notice my beloved son-in-law, Adam, giving me devil horns. It was my husband's birthday and we ... Read on »